To assess, shape and initially test designs, processes and technologies in a “lab” setting, which provides for confidential testing as well as superior control.

  1. Web-based and phone surveys, process mapping and FMEA analysis, benchmarking, focus groups and Delphi research
  2. Scale physical and AutoCad computer- generated store models
  3. Placement of innovations in store mockups for testing
  4. Use of our recent/active shoplifter and fence offender panel, as well as employees, consumers and managers to objectively assess and refine protective efforts